C&EN Jobs FAQs

Changes and Copies
Pricing and Payment

How do I publish a print ad in C&EN and online?
If you would like to place your recruitment ad in print, as well as online, start by sending your job description (in Word format) to classifieds@acs.org and request a quote for print and online. Once you receive and approve your quote, you will then place your ad on our online job board (our online job board is self-service) and provide your recruitment account executive with the online job ID that you received at checkout.  This online job ID entitles you to a discount on your print ad.  After receiving your online job ID, your account executive will send you a partially completed insertion order/credit card authorization form for your print portion.  The form will state the issue date, ad size, cost and it will reflect the discount for placing your ad online.  Once you receive this form, please review, complete, sign and fax the form back to your account executive.  The fax number will be listed on the form. Once your insertion order is received back and has been booked in print, you will receive a confirmation email from our production department, as well as a proof (if our production department is creating your ad).

I am a new user. How do I post an ad online only?
You will need to create an account by clicking on the employers/register button, located at the very top, right hand corner of http://chemistryjobs.acs.org.  The system will ask you to input some basic information on your company, contact information, and billing information. You will also be prompted to select a password.  Once you have registered, you can click on the post a job link and the system will take you, step-by-step, through posting your job and then provide a check out for payment.

If you need technical assistance any time during the process, you can e-mail Customer Service at customerservice@support.boxwoodtech.com or call (toll free) 1-888-667-7988.

Once I post my ad, when will it appear online?
Your online ad should appear online within two hours of posting and paying for your position. 

I created my ad but cannot find it on the site.
If you cannot find your ad live within 24 hours, either call the customer service line (toll free-1-888-667-7988) and a customer service representative can help resolve the problem or contact your recruitment account executive at 202-452-8918.

I forgot my password. How can I log into my employer account?
To retrieve your password, you will need to have the username and e-mail address your account was set up under. Click here and follow the instructions to reset your password.

Our company already has an employer account; however, the name on the account has to be changed.
Log into your existing account and update the information to reflect the changes to the contact and user list. You can also create a new employer account with a new username and password.

I need to re-run a prior ad or continue an ad that is currently running. How can I do this?
Extending an ad is renewing an existing or previously expired ad. You can rerun your ad text as previously posted. The cost will be the same as if it was a new ad.

To pick-up an ad:

  1. Log into your employer profile.
  2. Choose "Manage Jobs". Once you've located the ad you wish to renew.
  3. Choose the specific job you want to extend/renew.
  4. Choose the box adjacent that says "extend".
  5. Select from the menu for what period of time you want it extended for (either 30 or 60 days) (The cost will be the same as if a new ad).
  6. Go directly to the last screen and input payment method.
Changes and Copies

How do I get a copy of an ad that was posted online a long time ago?
You can e-mail customer service at customerservice@support.boxwoodtech.com or your recruitment account executive. In your request, indicate your name, the date you posted your ad, the organization name, and order number.  If you don't have your order number, you can provide us with your user name (email address) instead.

How can I remove my posting?
Log into your employer profile, locate the position in the list of posted jobs and choose the delete icon to the right of the position listing. For additional assistance, contact customerservice@support.boxwoodtech.com  and state what job you wish to remove and it will be taken down within one business day.

There is an error in my ad. How do I fix that?
Log into your employer profile, locate the position in the list of posted jobs and choose the edit icon to the right of the position listing. Contact customer service at customerservice@jobcontrolcenter.com with your employer name, position title, and order number, and let us know what needs to be corrected.  You will receive a confirmation e-mail from a customer service representative.

Pricing and Payment

Is there a discount for posting online and in the newsmagazine?
Print Magazine ads are discounted when placed in conjunction with an online job board ad. For more information, see the above FAQ “ How do I publish a print ad in C&EN and online?” or  (http://images.acspubs.org/Web/AmericanChemicalSociety/%7B1c2b609e-ce78-4eac-b94c-7834a8796b13%7D_HowToPlaceCENMag.pdf)

Can I receive a discount for posting multiple ads?
Packages
are available. Contact classifieds@acs.org for more details.

What method of payment can I use to place an ad?
You can pay with a VISA, MasterCard, American Express card or PayPal. ACS only accepts Purchase Orders on a case-by-case basis from existing customers with documented payment histories. Please e-mail customerservice@support.boxwoodtech.com with any PO requests.

I have a question about my invoice. Who do I contact?
You can submit your inquiry to customerservice@support.boxwoodtech.com or call (toll-free) 1-888-667-7988 for customer service assistance.