C&EN Jobs FAQs

Changes and Copies
Pricing and Payment

How do I publish a print ad in C&EN and online?
DO NOT use the online service if you want your ad to appear both in print and online. Instead please e-mail a copy of your advertisement to classifieds@acs.org or contact your local sales representative to assist you in placing your order. Your online ad will post on http://cen.acs.org/cenjobs.html for a reduced rate sold in four-week increments beginning the first print insertion mail date.

I am a new user. How do I post an ad online only?
Go to employers and click on post your job. You will need to create an account by clicking on the register now button. The system will ask you to input some basic information on your company, contact information, and billing information. You will also be prompted to select a password. Once you have registered, you can click on the post a job link and the system will take you, step-by-step, through posting your job and then provide a check out for payment.

If you need technical assistance any time during the process, you can e-mail customerservice@jobcontrolcenter.com or call (toll free) 1-888-667-7988.  

Once I post my ad, when will it appear online?
Most ads appear online in one business day.

I created my ad but cannot find it on the site.
If you cannot find your ad live within 24 hours, call the customer service line
(toll free-1-888-667-7988) and a customer service representative can help resolve the problem.

I forgot my password. How can I log into my employer account?
To retrieve your password, you will need to have the username and e-mail address your account was set up under. Click here and follow the instructions to reset your password.

Our company already has an employer account; however, the name on the account has to be changed.
Log into your existing account and update the information to reflect the changes to the contact and user list. You can also create a new employer account with a new username and password.

What is a pick-up?
A pick-up is renewing an existing or previously expired ad. You can rerun your ad text as previously posted. The cost will be the same as if it was a new ad.

How do I pick-up an ad?
To pick-up an ad:

  1. Log into your employer profile.
  2. Choose "Manage Jobs". Once you've located the ad you wish to renew.
  3. Choose the specific job you want to extend/renew.
  4. Choose the box adjacent that says "extend".
  5. Select from the menu for what period of time you want it extended for (either 30 or 60 days) (The cost will be the same as if a new ad).
  6. Go directly to the last screen and input payment method.
Changes and Copies

How do I get a copy of an ad that was posted online a long time ago?
You can e-mail us at customerservice@jobcontrolcenter.com. In your request, indicate your name, the date you posted your ad, the organization name, and order number. If you don't have your order number, you can provide us with your user name instead.

How can I remove my posting?
Log into your employer profile on the Post a Job tab, choose Manage Jobs, Manage Current Job Postings, and locate the position in the list of posted jobs and choose the delete icon to the right of the position listing.

For additional assistance, contact customerservice@jobcontrolcenter.com. State what job you wish to remove and it will be taken down within one business day.

There is an error in my ad. How do I fix that?
Log into your employer profile on the Post a Job tab, choose Manage Jobs, Manage Current Job Postings, and locate the position in the list of posted jobs and choose the edit icon to the right of the position listing.

Contact us at customerservice@jobcontrolcenter.com with your employer name, position title, and order number, and let us know what needs to be corrected. You will receive a confirmation e-mail from a customer service representative.

Pricing and Payment

Is there a discount for posting online and in the newsmagazine?
Online postings are discounted when placed in conjunction with a print ad in C&EN. For more information, see Advertise in C&EN.

To obtain discounted online posting rate with your print line ad, DO NOT use our online service. Instead, send your ad text to classifieds@acs.org or contact a C&EN sales representative to get more pricing options.

Can I receive a discount for posting multiple ads?
Packages
are available. Contact customerservice@jobcontrolcenter.com for more details.

What method of payment can I use to place an ad?
You can pay with a VISA, MasterCard, American Express card or PayPal. ACS only accepts Purchase Orders on a case-by-case basis from existing customers with documented payment histories. Please e-mail customerservice@jobcontrolcenter.com with any PO requests.

I have a question about my invoice. Who do I contact?
You can submit your inquiry tocustomerservice@jobcontrolcenter.com or call (toll-free) 1-888-667-7988 for customer service assistance.