Change Your Contact Information

Three convenient ways to update your contact information

1. Online (Self-service)

This option allows you to update your information in real-time via your online account.

If you encounter any problem, please email or call our Member Services team (see below).

2. Email Member Services

Send us an email at Our team will update your information.
In the email, include:

  • Your name
  • Your member or customer number, if available
  • The change you would like to make

3. Call Member Services

Our customer service representatives are available to assist you by phone Monday - Friday from 8:30 a.m. - 7:00 p.m. ET (except holidays).

  • 1-800-333-9511 (toll free in the US)
  • +1-614-447-3776 (outside the US)