Frequently Asked Questions

General Frequently Asked Questions (FAQ)

What time zone is the meeting set to?
Time zone will be Pacific Time (PT).

Can I see or search the whole program and do any scheduling?
On March 7, 2022, the full schedule will be accessible in the virtual meeting platform.

Will there be an in-person or virtual Expo at ACS Spring 2022?
Yes, there will be an in-person exposition. A variety of hybrid, in-person, and virtual sponsor opportunities will also be available to groups and companies. Please contact expo@acs.org or 202-590-0662 for sponsor questions or assistance.

I also registered for (workshops/short courses/events at the division level) but I cannot locate it on the platform.
For events that are being held in-person in San Diego, the event will be listed on the ACS Engagement Events page with additional information regarding each of these events. The ACS Engagement Events page is coming soon.

Can I connect with other attendees within the meeting platform?
Yes, ACS and technical divisions are hosting in-person and virtual networking events throughout the event to help you connect and share ideas with your peers from around the world. In addition to robust chat and messaging features, video options will be available throughout the meeting for deep dive conversations and social events.

How do I change my name/email address in the virtual platform?
You must change your information within your ACS ID account first then log into the platform to refresh these fields.

What will I use to log into the virtual platform for the meeting?
Registrants will use the same ACS ID with password used to register for the meeting. If you have registered and have trouble logging in to the meeting, please contact service@acs.org or call 800-333-9511 (614-447-3776) for immediate assistance.

What is my log in and password for the virtual platform for the meeting?
Your ACS ID credentials used to register for the meeting are the log in and password you will use for virtual platform.

Who can I contact if I am having registration, log in, and speaker management issues?
Please contact Member Services at service@acs.org for assistance.

What are the preferred browsers for the meeting platform?
Google Chrome, Mozilla Firefox, and Safari.

Will registration be required?
All attendees and presenters are required to register to access technical sessions and events.

I live in San Diego, and I have registered for a virtual presentation. If I want to go to the conference center to listen to other people talk, is it okay?
You must be registered as a hybrid attendee to access the in-person events in San Diego.

Will in-person sessions be broadcast online for virtual participants to view?
Many, but not all, in-person sessions will be broadcast for virtual presenters and attendees to participate via the virtual platform.

Can I change my registration type from hybrid to virtual only?
Yes, you may modify/change your registration time without penalty. To modiy your registration, contact the ACS Registration Call Center on Monday to Friday, 9 AM to 5 PM (Eastern) via 800-251-8629 (U.S. registrants), 508-743-0192 (International registrants) or email acs@xpressreg.net.

Can I register onsite and what payment options are accepted?
Payments can be made only by credit card. Cash or checks will not be accepted for onsite registration.

I’m registered but it says I’m not.
Ensure that you've logged in with the ACS ID and password used to register for the meeting. If you have registered and have trouble logging in to the meeting, please contact service@acs.org or call 800-333-9511 (614-447-3776) for immediate assistance.

How will questions be managed in a fully virtual session?
Questions should be submitted via chat. The Presider will select questions from the chat to ask the presenter.

How will questions be managed in a hybrid session?
Questions should be submitted through the chat function as the sessions are being streamed in the platform and a moderator will be assisting. In-person attendees can ask questions by clicking on the “Join In-Person" button that will be available in the platform for each hybrid session so that their question will also be added to the platform chat function that virtual attendees are using. This can be done via while being logged into the platform on a personal device. The moderator will repeat the question verbally so in-person attendees can hear the question.

How will questions be managed in an in-person session?
Attendees should ask questions by raising their hands. The Presider will then call upon attendees to ask their questions.

The Venue

San Diego Convention Center (SDCC)

111 W Harbor Drive, San Diego, CA 92101

The San Diego Convention Center is located along the waterfront in the heart of San Diego and close to beaches, museums, parks, nightlife and much more.