Frequently Asked Questions

General Frequently Asked Questions (FAQ)

Will vaccinations be required to attend ACS Fall 2022 in person?
Yes, vaccinations will be required for all attendees, exhibitors, vendors, and staff who seek to gain access to the in-person meeting in Chicago, IL. All individuals will need to be fully vaccinated by August 7, 2022, 14 days from the start of ACS Fall 2022. For additional information, please visit the Attendee Safety Plan page. Vaccine verification will begin in July, and information will be sent to registrants.

Will childcare be available onsite in Chicago?
Due to ongoing COVID-19 concerns, childcare will not be offered onsite at ACS Fall 2022.

What time zone is the meeting set to?
Time zone will be Central Time (CT).

Can I see or search the whole program and do any scheduling?
The full meeting program is available. Use the filtering capabilities to find programming by division, date, session type, symposia, and time block. The option to build a schedule will be available to registrants in late July.

Will shuttle bus service be provided?
Yes. The shuttle bus schedule will be available in July. Hotels with shuttle bus service to McCormick Place are indicated with an asterisk on the Hotel page.

Will there be an in-person or virtual Expo at ACS Fall 2022?
Yes, there will be an in-person exhibition. A variety of hybrid, in-person, and virtual sponsor opportunities are available to groups and companies. Opportunities and additional information are available in the Exhibitors & Sponsors section of this website. Please contact expo@acs.org or 202-590-0662 for exhibitor or sponsor questions or assistance. 

I also registered for (workshops/short courses/events at the division level), but I cannot locate these on the platform.
For events that are being held in-person in Chicago, the event will be listed on the ACS Engagement Events page with additional information regarding each of these events. The ACS Engagement Events page is coming soon.

How do I change my name/email address in the virtual platform?
You must change your information within your ACS ID account first, then log into the platform to refresh these fields.

What will I use to log into the virtual platform for the meeting?
Registrants will use the same ACS ID with password used to register for the meeting. If you have registered and have trouble logging in to the meeting, please contact service@acs.org or call 800-333-9511 (614-447-3776) for immediate assistance.

Who can I contact if I am having registration, log in, or speaker management issues?
Please contact Membership Services at service@acs.org for assistance.

What are the preferred browsers for the meeting platform?
Google Chrome, Mozilla Firefox, and Safari.

Will registration be required?
All attendees and presenters are required to register to access technical sessions and events, virtual, in-person, or hybrid.

I live in Chicago, and I have registered for a virtual presentation. If I want to go to the conference center to listen to other people talk, is it okay?
You must be registered as an in-person attendee and provide proof of vaccination to access the in-person events in Chicago.

Will in-person sessions be broadcast online for virtual participants to view?
Many, but not all, in-person sessions will be broadcast for virtual presenters and attendees to participate via the virtual platform.

Can I change my registration type from hybrid to virtual only?
Yes, you may modify/change your registration at any time without penalty. To modify your registration, contact the ACS Registration Call Center on Monday to Friday, 9 AM to 5 PM (ET) via 800-251-8629 (U.S. registrants), 508-743-0192 (International registrants) or email acs@xpressreg.net.

Can I register onsite and what payment options are accepted?
Yes, you may register onsite. Payments can be made by credit card only. Cash or checks will not be accepted for onsite registration.

I’m registered, but it says I’m not.
Ensure that you've logged in with the ACS ID and password used to register for the meeting. If you have registered and have trouble logging in to the meeting, please contact service@acs.org or call 800-333-9511 (614-447-3776) for immediate assistance.

How will questions be managed in a fully virtual session?
Questions should be submitted via the zoom chat. The session presider will select questions from the chat to ask the presenter.

How will questions be managed in a hybrid session?
For virtual attendees, questions should be submitted via zoom chat. The moderator will repeat the question verbally so in-person attendees can hear the question. For those attending the session in-person, there will be a microphone in each meeting room that they can step up to and ask their question verbally. Attendees should ask questions by raising their hands. The presider will then call upon attendees to ask their questions. 

How will questions be managed in an in-person session?
For those attending the session in-person, there will be a microphone in each meeting room that they can step up to and ask their question verbally. Attendees should ask questions by raising their hands. The presider will then call upon attendees to ask their questions.

2301 S King Dr, Chicago, IL 60616

The McCormick Place Convention Center is located near Lake Michigan and just minutes from downtown Chicago.