Frequently Asked Questions

General

  • What time zone is the meeting set to?

    Pacific Daylight Time (PDT)

  • Will registration be required? 

    All attendees and presenters are required to register to access technical sessions and events. Registration is available through April 30, 2021.

  • I’m registered, but the system says I’m not.

    Ensure that you've logged in with the ACS ID and password used to register for the meeting. If you have registered and have trouble logging in to the meeting, please contact service@acs.org or call 800-333-9511 (US and Canada) or 614-447-3776 for immediate assistance.

  • When can I see or search the whole program and do any scheduling?

    The technical program is available. Registrants can log in using their ACS ID (used for registration) to build a schedule. Additional schedule information is posted on the Agenda page. On-Demand Presentations will be available beginning April 19. Presenters will have until April 12 to notify ACS of their consent to provide their presentation on-demand. For now, plan your meeting experience by browsing this LIVE LIST of presentations that will become available. Use your browser search to find the presentation or presenter you're searching for.

  • Where can I find my attendee certificate?

    Once logged in to the platform, navigate to the ACS Hub & Social Events tab and scroll to "Connect with ACS". Select "Spring 2021 Attendee Certificate" and enter your registration email address to print or save as a PDF.

  • Will the Kavli Lecture Series occur during the meeting?

    Yes. Session descriptions, speakers, and dates/times are available on the Keynote Events page. 

  • I also registered for (workshops/short courses/events at the division level) but I cannot locate it on the platform.

    The events that are being held outside of the virtual meeting platform will be listed on the ACS Engagement Events page with access links for each of these events.

  • Can I connect with other attendees within the meeting platform?

    Yes, there will be networking opportunities available in-between the technical sessions and afterwards via Divisional networking rooms and events. There will also be a global chat feature available within the platform to chat with registered attendees who have made their profiles public and viewable by other attendees.

  • How do I change my name/email address in the virtual platform?

    You must change your information within your ACS ID account and then log in to the platform to refresh these fields.

  • When will the meeting platform be available to log in? How will I know where to go?

    Log in to Meeting here or utilize the button with the same name on the navigation bar of this page or any page within the ACS Meetings & Expositions pages. All registrants should also have recieved emails with the meeting platform link. Enter the ACS ID and password used for registration to access the available meeting content. 

  • What will I use to log in to the meeting platform?

    Registrants will use the same ACS ID with password used to register for the meeting. If you have registered and have trouble logging in to the meeting, please contact service@acs.org or call 800-333-9511 (614-447-3776) for immediate assistance.

  • What are the preferred browsers for the meeting platform?

    Google Chrome, Mozilla Firefox, and Safari.

  • Who can I contact if I have additional questions?

    For general inquiries, please contact service@acs.org.

 

Presenters

  • What is the format of oral sessions for the meeting?

    Oral technical sessions will take place live within the virtual platform. Sessions will have a series of presenters in a Zoom session. Presenters will need to share their presentation from their desktop. After the live presentation, the ACS will post the individual presentation recordings of those that opt to make their presentation available on-demand from April 19-30.

  • Can oral presenters record in advance if oral presentation are live?

    If an oral presenter needs to provide a pre-record presentation because they are unable to present live, the presenter should contact their Division Program Chair directly to make this request. Program Chairs may review the circumstances and inform the ACS Abstracts team to make arrangements to pre-record this presentation. ACS staff will follow up directly with the presenter with instructions on how to provide a pre-record of their presentation. The pre-recorded presentation will then be played during the live session at the assigned time of the presentation.

  • When will ACS communicate with all presenters?

    Acceptance and Scheduling Notices were sent to all presenters (oral and poster) on March 10.  Additional information is available on the Presenter Resources page.

  • I am a presenter, how do I get into my room?

    Presenters may access the link to their technical session by clicking on the 'My Account' button, then the 'Speaker Management' tab, from here the Presenter will see their session(s) listed. Presenter will select the session by clicking 'Launch’ then clicking 'Enter Live Session' and finally clicking on 'Join Session'.

  • I am registered and logged in as a poster presenter, but I don't have the option to record my presentation.

    Ensure you are logged in to the meeting with the same ACS ID that you use to access your presentation in MAPS. If you are unable to upload your presentation, please contact service@acs.org or call 800-333-9511 (US and Canada) or 614-447-3776 for immediate assistance.

  • Can a presentation be moved to another session?

    No. The deadline to request a change was March 1. All requests must come from the Division/Committee program chair.

  • What is the format of poster sessions?

    All posters will be on-demand in the virtual platform. Poster presenters are required to upload their poster in PDF or PowerPoint format. Poster presenters may also choose to record a brief 3-5 minute video to accompany their poster to be available on demand throughout the meeting. Instructions to record a video will be provided to the poster presenters if they choose to do so.

  • Can I change my mind during the meeting to have my poster presentation added to Sci-Mix event on Friday, April 9?

    Sci-Mix selections are determined by the Division program chair. Please contact the program chair directly for information about participation in Sci-Mix.

  • I previously indicated that I didn’t want to have my presentation available on demand for the remainder of the meeting but now I do, how do I change that?

    Please contact ACS at abstracts@acs.org.

  • What background do I need for my presentation?

    ACS has optional Zoom backgrounds available on the Image Resources page. 

  • Are we able to tell the exact time that our oral presentations will occur during these 3 hour blocks?

    Yes. Each oral presentation time will be posted in the schedule under the individual session.

  • Will the presentations and Q&A be accessible after the meeting?

    Abstracts will all be stored in the SciMeetings platform as the official meeting archive as well available in SciFinder. If presenters have consented and paid for, presentations and recordings will also be available in SciMeetings approximately one month after the meeting platform closes.

  • What software platform will the live oral technical sessions use?

    All live oral technical sessions will use Zoom meetings accessible via the virtual meeting platform. Please be sure to download the most up-to-date version of this platform prior to the meeting.

  • Will there be a warning before cutting off the session?

    Yes. The Technical Room producer will private chat with the presider to inform them time is short and to wrap up Q&A. All sessions will automatically end at 5 minutes past the session end time if they haven't concluded by that time.

 

Presiders

  • How do I find out what to do as a presider (aka moderator, session chair) for my session?

    Live session presiders will have a very similar role to what they would in an in-person meeting. They must register for the meeting, log-in to the session early, verify presentation order, greet the speakers, introduce the speakers, keep the session on time, and lead the Q&A. ACS Producers in the session will handle all technical aspects of Zoom support for the presider. Emails sent to presiders contain essential resources and additional information.

  • Will the presentations and Q&A be accessible after the live technical session?

    Presentations and Q&A will be available in the On Demand section of the platform beginning April 19 if presenters have selected this option. Presenters have until April 12 to notify ACS of their consent to provide their presentation on-demand. For now, plan your meeting experience by browsing this LIVE LIST of presentations that will become available. Use your browser search to find the presentation or presenter you're searching for.

  • Will the Q&A be after each presentation or after all the presentations have been completed?

    Q&A will take place after each presentation so that the Q&A can be included as part of the recorded on-demand presentation.