General

  • When can I pick up my badge once onsite in Indianapolis?

    Individuals may pick up their badge beginning Saturday, March 25 at 3:00 PM from the Indiana Convention Center or at the JW Marriott Indianapolis starting on Friday, March 24 at 7:00 AM.  

  • How can I receive my badge via mail prior to the meeting?

    Badges can be mailed to domestic attendees only. You will need to register no later than February 19, 2023.  

  • What time zone is the meeting set to?

    Time zone will be Eastern Time (ET).

  • Will shuttle bus service be provided?

    Yes. A PDF campus map will be available in January.

  • Will childcare be available onsite in Indianapolis?

    Yes, childcare will be offered onsite at ACS Spring 2023. Please contact: nationalmeetings@acs.org

  • Will vaccinations be required to attend ACS Spring 2023 in person?

    No, vaccinations are no longer required to attend in-person.

  • Can I see or search the whole program and do any scheduling?

    The full meeting program will be available online in early January. There will be filtering capabilities to find programming by division, date, session type, symposia, and location to build your schedule.

  • Will there be an in-person or virtual Expo at ACS Spring 2023?

    Yes, a variety of in-person, hybrid, and virtual experiences will be available for attendees. Sponsor opportunities are available to groups and companies, additional information is available in the Exhibitors & Sponsors section. Exhibitors and sponsors can contact: expo@acs.org or 202-590-0662 for questions or assistance.

  • What are the preferred browsers for the meeting platform?

    Google Chrome, Mozilla Firefox, and Safari.

  • Will in-person sessions be broadcast online for virtual participants to view?

    Many, but not all, in-person sessions will be broadcast for virtual presenters and attendees to participate via the virtual platform. These sessions are denoted in the virtual platform as hybrid sessions.

  • How will questions be managed in an in-person session?

    For those attending the sessions in-person, there will be a microphone in each meeting room that they can step up to and ask their question verbally. Attendees should ask questions by raising their hands. The presider will then call upon attendees to ask their questions.

Registration

  • Will registration be required?

    All attendees and presenters are required to register to access technical sessions and events, virtual, in-person or hybrid.

  • Can I register onsite and what payment options are accepted?

    Payments can only be made via credit card. Cash or checks will not be accepted for onsite registration.

  • Can I change my registration type from hybrid to virtual only?

    Yes, you may modify/change your registration at any time without penalty. To modify your registration, contact the ACS Registration Call Center on Monday to Friday, 9 AM to 5 PM (ET) via 800-251-8629 (U.S. registrants), 508-743-0192 (International registrants) or email acs@xpressreg.net.

  • Who can I contact if I am having registration, log in, or speaker management issues?

    Please contact Membership Services at: service@acs.org for assistance.

  • I live in Indianapolis, and I have registered for a virtual presentation. If I want to go to the convention center to listen to other people talk, is that okay?

    You must be registered as an in-person attendee to access the in-person events in Indianapolis.

Virtual Platform

  • How do I change my name or email address in the virtual platform?

    You'll need to change your contact information in your ACS ID account first, then log into the virtual platform to refresh your information. To change your name, you must contact please contact service@acs.org or call 800-333-9511 (614-447-3776). 

  • What will I use to log into the virtual platform for the meeting?

    You will use the same ACS ID and password you used to register for the meeting. If you have registered and have trouble logging in to the meeting, please contact: service@acs.org or call 800-333-9511 (614-447-3776) for immediate assistance.

  • What are the preferred browsers for the virtual platform?

    Google Chrome, Mozilla Firefox, and Safari.

  • Will in-person sessions be broadcast online for virtual participants to view?

    Many, but not all, in-person sessions will be broadcast for virtual presenters and attendees to participate via the virtual platform. These sessions are denoted in the virtual platform as hybrid sessions.

  • How will questions be managed in a fully virtual session?

    Questions should be submitted via chat. The session presider will select questions from the chat to ask the presenter.

  • How will questions be managed in a hybrid session?

    For virtual attendees, questions should be submitted via zoom chat. The moderator will repeat the question verbally so in-person attendees can hear the question. For those attending the session in-person, there will be a microphone in each meeting room that they can step up to and ask their question verbally. Attendees should ask questions by raising their hands. The presider will then call upon attendees to ask their questions. 

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