ACS Link

ACS Link

Have a question?
Get answers, while expanding your professional network. 

ACS Link is a benefit that leverages the global ACS community, using AI to help connect you with people who can provide answers, privately! Connect one-to-one about everything from science and career paths to business development and more.

How does it work? It’s simple!

You ask

As part of the ACS community, you can ask a question privately, via a short form. 

We find a match

We link you to others in the ACS community who can best answer your question, based on their interests and expertise.

Experts respond

Receive responses privately via email. 

Pay It Forward!

Want to share your wisdom? If your interests and expertise match questions posed to ACS Link, we will contact you. If you don’t have the time to respond, no worries. You’re in control! You decide how much time you can give. When you do have the time, you’ll likely find it to be a rewarding experience as you share your expertise with the ACS community.

Here’s what others have asked:

Hi – I’m Sarah, and I’ve focused on lab work since graduating from Johns Hopkins four years ago.

I am very interested in physical chemistry and it seems that obtaining a graduate degree would help me make this transition. Would anyone who has made this transition previously be willing to share their journey and tips? It would also be great to get some insights into grad school programs and how to get the most out of the experience.  

Thank you so much for your help.

My name is Lucas, and I am an analytic bench chemist. 

I have a great idea for a new product useful in many areas, but I’m thinking industrial uses first. Unfortunately, I have no idea how to turn this idea into business. I would love to get some advice and find out more about starting my own company or other potential options to turn this idea into a product. 

I greatly appreciate your time and guidance.

Hi Chemists!  I’m Sam and I’ve been a member of ACS for over a decade. I’d like to re-focus my career in a way that supports economically disadvantaged areas of the US and leverages my background as an experienced process analytical chemist. I would love to connect with others who have made this type of transition; I can use help to determine what is and is not feasible, as well as what to consider as I look for these types of opportunities.

Thank you in advance for your insight and wisdom.

Join ACS today to access ACS Link

Receive this beneift and many more by becoming part of the ACS community.
Explore membership options and choose a package that works for you.


Common Questions

  • What can I ask?

    You can ask almost anything, from very specific chemistry-related questions, to getting help with your academic or professional development. There are many members in the ACS community that can help you with project ideas, collaborations, growing a startup, figuring out career options, and more. Share information about who you are and what you need help with.

  • Who will see my question?

    ACS Link sends your request to members in the ACS community who are best able to answer your specific question. Your question will be visible to this person and ACS administrators.

  • Can I ask a follow-up question?

    Yes. Once your question has been matched with an expert, you will have direct communication and can ask additional questions.

  • Will my questions and answers be confidential?

    Your question will not be made public. It will be seen only by matched experts and a handful of administrators.

  • Can I request someone specific?

    You cannot request someone specific to answer your question. ACS Link uses artificial intelligence to match your request to members of the ACS community based on number of factors, including keywords in your questions, along with your availability, education, experience, and proximity. Visit the ACS Privacy Policy page for more details on ACS member data information sharing.

  • How long will it take to get an answer?

    It can be as quickly as an hour or may take up to ten days to receive an answer to your question. The amount of time is determined by whether members have the right experience and expertise to answer your question. ACS thanks you for your patience if you do not immediately receive an answer to your question.

  • Is there a limit to how many questions I can ask?

    There is no limit to how many questions you can ask. You are welcome to ask a variety of different questions. In fact, we encourage it!

  • What information do you have about me and who manages it?

    For the ACS Link AI algorithm to function, we have shared certain membership data, including areas of expertise, job titles, and degrees, with Protopia so that it may provide these services on your behalf. ACS and ACS Link (Protopia) administrators are managing this information. Learn more about the ACS Privacy Policy.

  • How can I opt into ACS Link?

    There is no need to opt into ACS Link. It is part of the package ACS offers to members of our community.

  • How can I opt out?

    You can opt out by clicking on “unsubscribe” in emails you may receive from ACS and Protopia. If you do not wish to receive any communication ever about ACS Link, please email

  • How are questions matched to experts?

    Questions are matched with experts based on the information you provide in your question and on member data, including areas of expertise, job titles, and degrees. ACS Link uses an artificial intelligence algorithm to match your question with experts who can answer it. Learn more about the ACS Privacy Policy.

Get started! Ask a question.


ACS Link is powered by Protopia, a third-party vendor engaged by ACS to fulfill a service request for the ACS community that allows them to connect virtually. This service provides a new benefit that may be of interest both professionally and personally. ACS will share your customer data, including areas of expertise, job titles, and degrees, with Protopia so that it may provide these services on your behalf. For more information about the ACS Privacy Policy, visit

All information and/or statements expressed by the ACS Link participants are solely their current opinions and do not necessarily reflect the views or opinions of ACS, its affiliates, or the companies and/or organizations with which the program participants are affiliated. The mere appearance of said information and/or statements on the ACS Link does not constitute an endorsement by ACS or its affiliates of said information and/or statements. The ACS Link program participant’s opinions are based upon information they consider reliable, but neither ACS nor its affiliates, nor the companies with which such participants are affiliated, warrant its completeness or accuracy, and it should not be relied upon as such. ACS hereby disclaims any and all liability to any party for any direct, indirect, implied, punitive, special, incidental, or other consequential damages arising directly or indirectly from any use of the ACS Link, which is provided as is, and without warranties.

Terms of Use. Questions on ACS Link? Email us at